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With “connection” at the heart of what we do for customers, our people make all of the difference in providing exceptional solutions and experiences. Our team inspires a workplace culture that values a sense of community and collaboration that makes working at FordDirect enriching and rewarding.

Our Core Values


We are honest, respectful, and trustworthy in all of our interactions.

Customer Service

We strive to exceed customer expectations by delivering reliable products and valuable services to our customers.


We reach for the highest standards and continuously strive to raise the bar in all we do.


We embrace diversity and work collaboratively with each other, our customers, and partners to ensure we are a strategic advantage to Ford Motor Company and our dealers.

Charitable Giving

FordDirect’s commitment to our community and to philanthropic causes is yet another way we make a difference.

FordDirect Cares is our charitable giving effort that mobilizes our team to support the people and organizations in need.

We provide paid time off for employees to volunteer, donation matching and company-sponsored charitable events. We reach out to the community to donate our time and efforts to local charities like Starfish Family Services, The Greening of Detroit, Make-A-Wish, Team Joseph, The Drew Crew, the American Cancer Society, United Way, the Veterans Affairs (VA) Ann Arbor Healthcare System and more. We look forward to opportunities to show we care.

Employee Development

Interested in personal and professional development? You bring the ambition and we’ll provide the time and money. FordDirect has several programs that allow employees to grow and learn on the job. For example, Accelerate is FordDirect’s year-long leadership development program, featuring interactive learning; individual and team projects and presentations; case studies; leadership assessment and feedback; and real-life application of new knowledge and skills. Tuition assistance is also offered as a benefit to employees who seek to enhance their professional skills.