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About Us


A Trusted Partner of Ford Motor Company and Ford and Lincoln Dealers

Who We Are and What We Can Do

FordDirect is a partnership between Ford and Lincoln dealerships and Ford Motor Company. Our mission is to help the Dealers we serve succeed at retail. This unique partnership adds unmatched insights because Ford Motor Company provides us data, as well as direct streams of incentives and digital content. We are the data hub for Ford and Lincoln dealerships. This allows us to analyze consumer interactions and offer an enhanced suite of products that help Ford and Lincoln Dealers drive retail sales and brand loyalty unlike other solutions on the market.

Core Values


Respect

We value each other, our customers and partners by respecting their suggestions and praising (not criticizing) their work. We will strive to treat others as we expect others to treat us and empathize with others by putting ourselves in their shoes.

Integrity

We do the right thing, not the easy thing. We will encourage discussion on the “right thing to do” and be transparent with all the facts before making a decision. We are transparent with all the facts, model ethical behavior and consistently “walk the talk.”

Trustworthiness

We will always tell the truth and be honest in our dealings with each other, our customers and suppliers. We consistently express ourselves in a credible and transparent manner. We consistently seek all relevant information to make objective decisions in the best interests of the organization.

Accountability

We will hold ourselves accountable to meet commitments. We will take responsibility for our mistakes and hold ourselves to the same high standards to which we hold others. We have an understanding of our customers’ needs, expectations and deadlines.

Our Culture


Our people make the difference. With “connection” at the heart of what we do for our Ford and Lincoln Dealers, our people make all of the difference in providing exceptional solutions and experiences. We encourage a workplace culture that values a sense of community and collaboration that is both enriching and rewarding.

Leadership


Chief Executive Officer

Chief Financial Officer

General Counsel & Chief Compliance Officer

Chief Information Officer

Senior Vice President, Product, Marketing & Dealer Engagement

Senior Vice President, Human Resources & Organizational Development

Want to Work at FordDirect?


Think you are a good fit for FordDirect? Check out our open positions or get more information about benefits and perks.

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